All of Our Reviews
As first time home buyers, my wife and I couldn't have had a better realtor than Israel Gutierrez. Israel was incredibly patient, explained everything we needed and wanted to know about the home buying process, and responded to all our texts and emails promptly. He made sure we saw every house we wanted to at whatever times worked best for our schedules, and made sure to point out aspects of the houses that could be red flags. Ultimately, he was able to get us into a great home in our dream neighborhood, helped us put together a winning offer in a multiple bid situation, and took us all the way through closing, leaving us with great recommendations for remodeling ideas and contractors. Thanks to Israel and Realty Austin for making our first home buying experience smooth and successful!Gage E.
We had the pleasure of working with Israel Gutierrez when we relocated to Austin. Israel and his business partner, Jesse, are so patient and wonderful to work with. Being new to the city, we never felt rushed or pressured to make a decision during our home search and communication was excellent. We are happy to have Israel as our realtor and would work with him again, as well as refer him to others.
Israel was professional and disciplined in the marketing of the property, and Rhonda and I were very satisfied with the terms of the sale. During the process, Israel was always friendly, professional and readily available to answer our questions. We will certainly recommend Israel and Realty Austin to our friends in need of a real estate professional.Brian Christman
My agent was great. There was a long delay with the developers and the unit I was purchasing, but Israel stayed on top of all the paperwork which made everything easy for me. If it wasn't for my agent, I probably would have never bought my property. I am looking forward to working with Israel in the future. Thank you.Gev Parsamyan
As I was new to the home-buying process, I wanted an agent who I knew would be an advocate for me, who would take what I wanted in a home to heart and help me find it, who could teach me about what to expect with each step, and who would help me to make smart decisions along the way. Israel was all of this and more. Although he had several other clients he was helping at the same time, Israel was always on top of every part of the process in buying my home-- knowing what paperwork to expect, what was missing, what was due when. He never pressured me into any house just to make the sale, even though he must've shown me a million. He was dedicated-- even staying up with me until midnight on the last day of my option period to complete the necessary negotiations with a seller who was not always quickly responsive or easy to deal with (and certainly wasn't in that instance), just in case we needed to file an extension with them or back out of the deal before it was too late. He was also very knowledgeable, and when he didn't know something, he didn't have a problem with saying that he didn't know, but then quickly finding out the answer. I guess everything I've said is basically what a realtor is supposed to do, so you could say that Israel was just doing his job. But the point is, he did his job extremely well, and the process went as smoothly as could be expected. Friends of mine have used other realtors and in some cases had negative experiences during the home-buying process that left them vulnerable. Hearing about those experiences made me doubly-happy that I chose Israel as my realtor.Karyn Turnbull
We have never experienced any agent who not only helped us find the right house but went out of his way to make the transition into our new house in Liberty Hill as smooth as possible. Israel's knowledge of the area created an opportunity for us which would never have been possible had we not sought his help. After looking at three houses, we found one that was the one for us. Israel told us that he thought the house was such a good match for us, even though it was pending contract he contacted the builder and learned that the woman was going to go in default in a matter of days. He was instrumental in helping us arrive at an agreeable price with the builder and we were under contract within days. Unfortunately we encountered immense problems with the buyer of our Leander house, which was jeopardizing our purchase of the Liberty Hill house. Israel remained very calm and positive and interjected on numerous occasions with our listing agent and the buyer's agent because the closing was delayed so many times. Israel was completely honest with us and with our listing agent and he finally caused her to pressure the buyer's agent and buyer into finding a solution to the problem. Israel did not just help find our “final home.” Israel steered us to a much better deal with the interest rate of our loan and a loan agent who was extremely helpful and supportive. He also recommended a moving company who did an outstanding job with all of our belongings. When we were working to meet the first closing date, we had to sell our pool table and were having no luck. Israel quickly responded and said he knew of people who maybe interested. Any problem of ours became a problem for Israel. He tackled each one with not question and with drive and calm. His attitude helped us through a stressful time closing on our Leander house. The closing of our new home could not have been smoother and with very helpful people all along the way. If anyone wants an agent who will look out for your best interests and who will not hesitate in helping you in anyway possible, then Israel Gutierrez is the agent for you. We highly recommend Israel! He is not only a great real estate agent but a wonderful person who is always welcome at our home!
Albert G. Rountree & Gloria A. Atkinson
Israel was professional at all times and helped us to understand the process of buying a new home. He helped us get the best pay the lowest price for the home we purchased. I would have no problem using him again should the need arise.Buyer
He is one of best agents in Austin. His work definitely reflects his overall experience. He goes above and beyond his expectations and knows exactly what we are looking for.Zulieka Marquez
We had a really wonderful experience with Israel as our realtor. As buyers coming to Austin from across the country, Israel made our home buying process really smooth and easy. He is very knowledgeable about the Austin area and was able to negotiate a price for us that we are really happy about. Israel helped us find a home in a great community that our family can grow into.Lindsay
Israel Gutierrez is the ultimate professional Realtor. He definitely exceeded our expectations. I happen to sign onto the Realty Austin's website when we first started house hunting. About a week after that, Israel called to ask if we needed assistance. I was going to be in Austin that weekend, so we discussed my needs and scheduled a meeting time. I had been pre-qualified by a national bank, so we started our search. Israel was always punctual and listened carefully to our needs and had a list of homes for us to consider. We found a house on our first day. And, because of his expertise and knowledge of the Austin market we made an offer and it was accepted. Unfortunately, because of the large bank that I used to obtain the mortgage the process took over two months. But, Israel was always advising and and following up with appropriate ideas and encouragement. I strongly recommend Israel as a Realtor because of his knowledge, patience, and willingness to go the distance for his customers.Debbie Schulz
This was my first time buying a home, so the challenges were enormous. Of all the agents I met with, Israel was the only one who actually took me to see properties to get a sense of what I wanted and what I didn't. He helped me throughout the process, advising and working with me even late in the evening. He helped make the buying of my first home a much easier task.Tim Gallagher
I contacted Jesse 2 months prior to moving. I was looking to lease a condo in downtown Austin that was close to work and economical. Jesse worked around our busy schedules and met with us on week nights and weekends. He went above and beyond to help us find the perfect unit. Once we found the place we wanted, Jesse worked quick and diligently to get the correct paperwork filed and approved. I would highly recommend Jesse to anyone in Austin. I will be contacting him again in the near future when its time to buy a house!John Donaruma
Israel was terrific from finish to start. Buying a home from a distance is always difficult. Israel was tremendously patient and amazingly knowledgeable and helpful. I felt so relieved to have someone so competent handling these matters for me and I really appreciated his availability and responsiveness. If I ever have to buy or sell a home again, or know anyone who does, I will definitely call on Israel.CA Morales
Israel was great! He was not pushy like most agents. He was patient and listened to us. He helped us find a wonderful home. Thank you!Buyer
Israel did an exceptional job as our real estate agent. He is extremely knowledgeable about the market and housing, in general. Our trust in him only increased as we found out that he is going through the home-buying process as well. He made himself available to us at any time. His accommodations stretched from picking us up to go house hunting to his willingness to always make time to answer our many questions. He promptly returned our phone calls and was early for scheduled appointments. We were able to benefit from his recommendations of lenders and home insurance agents and he went beyond the normal practice to advise on flooring vendors and assist us in looking for appliances. As for the negotiation on the house, Israel's help was essential, as this was our first home purchase. Not once did we worry about a single detail in dealings with the offer or struggle with making any significant decision on our own. He guided us through the process beautifully. He was with us every step of the way and we honestly felt like we were his only client. He negotiated pricing, was our representative in dealings with the seller's agent and accompanied us to our closing. All in all, we could not have asked for a better experience in our home purchase. I would highly recommend Israel Gutierrez to anyone I know looking for a home!Jennifer Martin
Israel did an outstanding job! Despite some last minute changes from the builder which caused a rushed closing, Israel was able to pull all the right people together and we were able to close on time! I am completely satisfied with his performance and would definitely recommend him to others! Great Job!Robert Martinez
Israel was great to work with. Very responsive to us and we easily worked out appointments for showings. We thought he was very knowledgeable about the area and we appreciated his advice when contemplating offer amounts. And the most important thing to us, he always did what he said and was right on time for appointments. We were very happy with him.Rick Grau
I worked with Jesse Gomez over the course of a couple months before finding my new home and I couldn't be happier with what he helped me find. If you are a first time home buyer, believe me you are looking someone who will truly be an advocate for you and that's exactly what Jesse was. Great listener who genuinely wants to make his client happy. He never made me feel like he wasn't available for me which felt like he really cared. I trusted Jesse like I was working with a friend, his ample knowledge and transparency always assured me I was working with someone who had my interests as their priority. I couldn't be happier with my new home thanks to Jesse. He also works his butt off to keep everything seamless for you, and trust me that was a huge relief to know he cared that much. If you want friendly, knowledgeable, and someone who works for you I greatly recommend him, do yourself the favor!
Israel was the most helpful realtor that I had pleasure doing business with. I plan on giving his number to friends when they are ready to move to this area.Nancy Molino
From the very beginning Israel treated us with care and concern, and made us feel like we were the "only ones" that mattered. Because of him we have found the lot of our dreams, and cannot wait to start building. We look forward to working with him until our "dream house" is built. We are relocating from California, and now believe that our transition will go a lot smoother, thanks to Israel. We would highly recommend him to family and friendsIrene & Philip Becker
I honestly wouldn't do business with any other agent and I have since referred another client to him. Israel took an overwhelming Texas market and found exactly what we were looking for. My husband and I were looking to relocate out of MA to another state. We were not entirely sold on Austin, but our agent really helped to paint a nice future for us there and made it feel like a second home even before we purchased anything! It's a real loss for any client who doesn't get the opportunity to work with him. Israel took care of our home and the purchase transactions even when we were out of state and unable to do so for ourselves.Suzanne Oneill
Israel is so easy to work with and does an amazing job. Very reliable!Buyer
He was very prompt, patient, and answered all questions in a manner that a first time home buyer could understand.Brad Eisenmann
We sold our home in FL to move near family in Austin. The house sold much faster than we anticipated which meant we needed to find something in Austin to avoid storage and other costs associated with a dual sell/move halfway across country. We had visited Austin prior to listing and I hit a bunch of web sites in the process of looking. Israel Gutierrez's assistant Jesse was patiently persistent while others gave up trying to reach me through my busy schedule. Israel went out of his way by visiting properties and showing homes to us through Skype until we found one we liked. He walked us through the process of the Texas home buying process. You need someone who knows the area and the business. His knowledge of Austin proved invaluable to helping us find the home we needed. My wife loves her house and that makes it perfect in my world. If you are moving to Austin, you should call Realty Austin and ask for Israel. They know their market and how things operate. It was a great experience.Chris Baumeister
We worked with Jesse with finding a rental property. He was very professional and easy to work with. We will differently be using him again In the future when we are ready to purchase our home.Samantha Smith
We have been involved with many Realtors for a long time- both commercial and residential. Hands down, Israel has been THE most effective, punctual, and reliable Realtor we have ever worked with. He has helped us to acquire land recently for our new house, and we are currently working with him to build on this land. Prior to us meeting him, my wife and I both had reservations about using a Realtor. He has changed our mindset completely. We have been impressed with his keen ability to sit back after presenting us with all the necessary information and allow us to make a decision free of pressure or bias from his side. When asked, he would provide us with his opinion, but he never pushed his opinion onto us. I would whole-heartedly recommend Israel to any friends or family that are selling or looking for property/land. We plan on using his recommendations for future commercial investment properties, and trust that if he is not capable to directly help us, he will send us to a reliable person that will. Israel is an asset Realty Austin, and I am confident that his dedication and reliability will bring much success to him as well as your company.Raj Bala, DDS
Israel Gutierrez has provided some of the most excellent service we have ever experienced in our real estate journey over the past five years. We've now done four transactions with him and all have been smooth. He just helped us find and buy a plot of land overlooking the lake where we will build our dream house and we are delighted with how it turned out. We will use them again if we ever have the need!Paul Y.
The website presentation of the of the property was great. Israel was responsive and very quick to close the sale. Additionally, Israel is very patient, calm and insightful when answering questions. Overall a very good experience.
Matt & Vallie Taylor
He was friendly but not pushy. He allowed us to view all the homes without being on top of us. When we asked questions he provided educated answers. We would highly recommend him.Melany Constantino
Israel was an amazing agent. I loved working with him. He was always professional and really listened to what we wanted. I will be sure to recommend him to any of my friends and family!Mandy Young
Israel Gutierrez was great to work with when buying our home. He went the extra mile to make sure all of our questions were answered no matter how small and took the time to understand and advocate for the needs of our family. With his guidance we were able to get a contract on our house in a few days and buy a home that is perfect for us. We appreciated his calm, straightforward, professional, demeanor and always felt he had our best interests at heart. We definitely recommend Israel any time. Thanks!Giorgos S.
I am very happy and satisfied that I was able to find a buyers Agent that was very professional, knowledgeable and helpful in negotiating the deal. I highly recommend Mr. Gutierrez to anyone looking for a buyers Agent.Manuel Guerrero
Jesse went above and beyond for us. We weren't the most "prepared" renters so he definitely pulled mostly if not all of the weight. Any questions or concerns we brought to him were immediately addressed. I wouldn't recommend anyone else but Jesse Gomez when it comes to finding a new home.Alexis
Being a first time home buyer I was not quite sure what to expect. Israel was very informative and walked me through the whole process without a problem. He did so well that I referred a friend, who was in the market as well, and she is closing on her home this month as well! Israel made home buying easy and fun!Amanda Esparza
Jesse was an excellent partner in our home purchase process. He was always on time for every viewing and obtained the information we needed to make informed decisions. We really enjoyed working with him, even to having him show up at our closing. We highly recommend him to anyone looking for property in the greater Austin area.David Jacobs
We had a great experience with Israel. He is a very good listener, made great use of our time, and enabled us to find exactly what we were looking for far sooner than we had expected.Marcy Burchett
My husband and I are incredibly happy with our new (and first!) home, and we couldn't be more thankful for Israel and his expertise. Israel was more than attentive to all my texts and emails at random times multiple times a day during our home search and he took me to every single house I wanted to see at whatever times I requested. Ultimately, Israel helped us put together an offer in a multiple bid situation that we ended up getting.
If our friends or family are in the market, we will recommend Israel and Realty Austin a thousand times over. Of course, when we find ourselves in the market again, we will look to work with Israel and Realty Austin first and foremost. Thanks for making our home buying dreams come true!Grace
I can't speak highly enough of the professionalism and friendliness Israel showed during the entire selling process. He kept us up to date during the entire process from start to finish. I am extremely satisfied in the service Israel and his associate provided.Debbie
Patient, kind, and genuine are all words I would easily use to describe Jesse, who helped my wife and I find a home that surpassed all of our expectations. Jesse has mastered understanding his clients' needs and surprised me in his ability to remain flexible - not only in his availability to reciprocate our schedules, but in the properties he recommended. And, there are a lot! As first time home buyers, there were times throughout the three month process in which my wife and I felt stressed, discouraged, and frankly, wanted to give up. However, while remaining as respectfully polite as one can imagine, Jesse was consistently supportive and never pushy. Coming from someone who has high expectations, Jesse nailed it. After looking at our (now current) home online via the photos provided, neither my wife nor I were overly impressed. And to be fair, after losing out on a few properties we were both passionate about, a sense of futility had begun to set in. So, the thought of looking at something that didn't 'wow' us, was not very high on our lists. However, Jesse very courteously reminded us that this property had many of the key features we had been communicating to him during our time together. Begrudgingly, we agreed - and we could not be happier that we did! By following Jesse's lead, which was only possible because of the trust he earned from us both, we walked into a home that immediately raised our eyebrows. During the first viewing, I experienced the one and only time that I got 'that feeling' I had been searching for and was able to imagine not only our belongings, but my future children playing in the home. It is just perfect. Honestly, truly, and without a doubt, my wife and I would have glazed right over this home without a second thought. However, by deciding to work with someone who listened to and understood our goals, we were able to walk into an opportunity that has blown us away - something we are really proud of. I recommend Jesse Gomez to you and anyone who asks. Without him, we may have never found this perfect spot that is now our own!Peter Carbone
Jesse Gomez came into my life when I didn't expect it and thank God he did. I was browsing the net looking at homes and he responded to my questions. Even though I told him I probably would pick my son's friend or my nephew to be my agent he continue to answer my questions. He daily provided meMary Martinez
Both Israel and his Assistant, Jesse Gomez, were nothing short of incredible throughout this process and I really appreciate the effort, professionalism and patience they portrayed. I am a first time home buyer and during my purchase, although my anxiety level was through the roof at times, I was reassured that everything would work out the way it was meant to. I felt like I had a team of people supporting me through the roller coaster of emotions tied to choosing the right home, not getting it, starting over, etc. I understand real estate agents are extremely busy with multiple clients but I was made to feel like the utmost priority and treated as such. Customer service is a huge part of any business and I feel that Israel and Jesse went above and beyond my expectations. Based on my experience with the agents at Realty Austin, I feel more than comfortable to recommend them to my family and friends.Jasmin Hill
Israel has integrity, very reliable, honest and knows how to please his clients. Israel helped us tremendously. This is our first home and he made things go smoothly throughout the process. He takes care of his clients the way any realtor should. I have nothing but good things to say about our experience with him. Thank you, Israel!Zulieka Marquez & Erik Zertuche
My wife Pat and I met Israel last November while we were visiting family over Thanksgiving. He was courteous and polite. We informed him we would be placing our house for sale in California in the Spring and we were interested in moving to the Sun City Community. He took the time to show us several homes in Sun City and explained what the community was all about. He hooked up to his link of Sun City homes for sale and sent us e-mails every time a home went up for sale in Sun City. He made time to revisit some homes a second and third time to the point that our offer was accepted on the home we purchased the night before we flew back to California.Ed Galvan
I must thank Israel for his patience in working with me. We initially made contact back in 2008 I believe and shook hands in 2010. Over that period of time he continued to stick with me under my unique circumstances of being an Ex-Pat living in China. He never pushed or pressed me to make a move or decision and I thank him for that and he continued to provide listings over that period of time based on my criteria which seemed to change every 6 months or so. Even at the last minute before we purchased the Georgetown home our criteria changed. At the beginning of 2011, I said we were interested in 1 acre properties and he provided listings of that type property. I indicated we would return to the States in August and be in the Austin area in August of this year and had prepared appointments for showings of 1 acre homes. Then after our arrival the criteria changed again, back to the Sun City homes and he came though on a moment's notice to accommodate our needs setting up appointments which led to the purchase of the Mountain Creek Pass home. After the initial agreement for purchase of the Mountain Creek Pass home he always provided and kept me up to date giving me status of activities, which lead to what I believe a smooth transition of loan application, working with Ashley Hall, Gracy Title and the lender SunTrust. So all in all though his efforts of maintaining contact with me, I feel made the process not difficult at all considering the time difference and distance. I certainly wanted it to be known of your dedication to me and the fine and professional service you provided. I thank you for all your efforts Israel and your offer of further assistance.Ryan
Israel Gutierrez helped me find the perfect home and negotiated a great price. He answered an online inquiry I made a year ago from Louisiana. It took forever for me to sell my home there, but he kept in touch and sent me homes to review. When I got here, he was quick to start taking me to see various homes, and I wasn't sure exactly what I was looking for so we went to several areas. He was knowledgeable about each area and answered all of my questions clearly. He is very professional and has a quiet, gentle manner which was easy to be around. I would recommend Israel to anyone who wants a helpful agent who will work hard for you.Jo H.
EPIC SUCCESS! Thank you, Israel Gutierrez and Austin House Company. You got me into the right home at the right price. Realty Austin's resources combined with Israel's attention to detail allowed us to find a great home that met all of our most important values: Exemplary schools, main level guest room, big kitchen, and plenty of closet space--not to mention a pool. Israel communicated with us every step of the way and he really listened to what we wanted in a house.Steve Williams
Israel Gutierrez was very professional, honest, and trustworthy. He made us feel very comfortable. He even gave us good advice which earned our trust, showing us he really had our best interest in mind, instead of a quick sale.Vivek Anand
Israel helped us find the perfect home. We had requested to see a lot of homes and Israel was very patient throughout the whole process. We were looking for a one-story home with newer amenities but with a large back yard. This was not easy to find within our budget. Israel showed us all the homes we wanted to see, and more, and was always patient throghout the whole process. When we found our home, he also helped us tremendously with the home buying process, which would have been much more stressful had it not been for him! We are moving into our new home in two months, and we want to thank Israel for all his hard work and help!Thea Eaton
Great Customer service! We were very specific in what we wanted and didn't think it would happen. Jesses went out of his way to really search for what we're looking for. We are so happy in our home. He was very patient and motivated to help us find a place.Luis Sanchez
Israel was very helpful and very professional. We were very pleased with the whole process. Thanks!!Buyer
I was very impressed with Israel. He was available at all times for us. We lived in Houston and spent many weekends up in Austin looking for homes and Israel was there right along with us. He never hesitated to accommodate us during our search. He had answers to all of our questions and went the extra mile for us. He was quick to reply to our questions and easy to work with during the process.Ramona Thibeault
We just bought a new home with Israel Gutierrez and the process was as smooth as glass. He has the patience of a saint and awesome communications skills to keep us informed throughout the entire process. We highly recommend Israel and the whole team at Austin House Company and are looking forward to working with them in the future.Paul Young