We Take the Stress Out of Owning a Rental Property.
Over 10 years of experience with investment properties and helping investors maintain the value of their properties. We're the glue that makes the landlord and tenant relationship work.
Property Management Services
We are focused on delivering peace of mind to our property management clientele which includes investors, landlords and long term residential clients. Our team is ready to listen and put forth a strategy to achieve your long term goals. We are committed to ethical standards, building trust, diligence and developing long term relationships.
Initial Property Management Consultation & Provided Services
Let's meet and discuss what the process consists of. During the initial consultation which can be an in person meeting or an online meeting, we can provides a step-by-step introduction to our property management process.
- Analyze your property and establish rental market value to project rental income prior to leasing.
- Discuss our commitment to professional communication.
- elaborate on our relationships with vendors that will aid in making the make ready maintenance processes seamless.
Turnkey marketing includes real estate sign, photos, lockbox, multiple listing services (MLS) and rental property through all available means to limit vancancy periods and maximize rental income.
- Internet placement includes: Featured listing status on our website and placement on sites like Trulla, Hot Pads, Zillow, Craigslist, Austin Home Search, Realtor & Rentals.com amongst others.
- Social Media exposure and circulation amongst top Broker groups is a top priority.
Evaluate prospective Tenants
Nothing is more expensive to a property owner than placing an unqualified tenant in a property that can neither pay rent or does not care and maintain the property. Incredible emphasis and rigor is placed on ensuring prospective tenants qualify.
- Rigorous tenant screening and selection depends largely on rental history, credit score, employment history/income, any previous judgments and criminal history.
- Lease agreement and associated forms are thoroughly reviewed and discussed with tenant(s) to ensure compliance and understanding.
Once a tenant occupies the property we become the primary contact for any and all issues 24/7. Some of these management activities and responsibilities include:
- Online rent collection and receipt of any security and pet deposits
- Property Inspections upon move in, lease renewal and scheduled move out
- Issue prompt notice(s) to vacate, breach of lease notifications and filing of necessary evictions
- HOA violations, notices or fines
- Negotiate rent increases and lease renewals
Use Texas Promulgated Contract Forms throughout the entire leasing and management process. Ensure compliance, fair housing and equal opportunity. Documentation may include the following forms:
- Information about Brokerage Services
- Residential Lease Application
- Residential Lease Agreement
- Inventory and Condition Form
- Pet Agreement
- Addendum Regarding Lead-Based Paint
We manage each portfolio to ensure money coming in and out of the portfolio is tracked timely and reported monthly. Property owners have the ability to review financial statements through a convenient online owner portal.
- Ability to collect rent online and issue disbursements next day
- Pay contractors and post invoices online through the use of the owner portal
- Access to Monthly and Yearly Statements
- Receipt of MISC-1099 forms for Year End Taxes
Maintenance & Repair Services
Responsible for managing all aspects of routine and emergency work orders. Our extensive approved contractor list allows us to provide cost effective estimates, timely completion of work orders and accessibility of paid invoices once the work is closed
- Receipt of initial work orders and scheduled maintenance
- Transparent and timely communication through the lifecycle of the work order with the contractor, property owner and tenant
- Facilitate and manage general repairs through home warranty companies like Home Warranty of America and Old Republic
- Notification and approval of work orders through an online owner portal
- Management of initial make ready and repair projects
- Austin House Company has implemented a preferred vendor program. These highly trained contractors perform a significant volume of work orders, providing quality work at affordable prices. Members may also provide a service referral fee to Austin House Company based on the volume of work provided.